Latest update: May 2018

SUPPORT AND STORAGE OF DATA PROCESSING

Legrand.com  is hosted on Claranet SAS  servers.
18, ru du faubourg du Temple 75011 Paris

IDENTITY OF THE DATA CONTROLLER

The processing of personal data collected is carried out under the responsibility of:

Legrand SA
128, av. du Maréchal de Lattre de Tassigny
87045 Limoges Cedex (France)

Limited company with capital of 1 067 223 004 €
No. SIRET 421 259 615 00027
APE code 7010Z
RCS PARIS 421 259 615
VAT identification number FR 01 421 259 615 

NATURE OF DATA COLLECTED AND PURPOSE OF THE PROCESSING

Information you give us

* Mandatory data

The data identified as mandatory are essential for the provision of the service requested by the website user. We keep the information you give us as long as necessary to address your query and the maximum retention time is 3 years.

DATA COLLECTED DURING THE USE OF OUR SERVICES

For the information collected during the use of our services, the retention time is 13 months.
We process all the data mentioned above, those that you give us and those that are collected during the use of our services with your consent, which thus constitutes the legal basis of authorization for the data processing.

EXERCISE OF USER’S RIGHTS

You have a right of access, modification; rectification and erasure with regard your personal information.
You also have the right to restrict processing.
You have the right to object to the processing of your personal data. In this case, it will no longer be possible to access some features of the website when the way they operate requires the processing of your data.
At your request, we can send you the personal data you gave us in a structured, commonly used and machine-readable format.
To exercise your right, please send your request:
-    By post to: LEGRAND, Service Consommateurs or Service Relations Pro, 128 avenue du Maréchal De Lattre de Tassigny, 87045 LIMOGES CEDEX, France
-    By email to : FR-SM-data-protection-officer@legrand.com
Your request will be processed within one month of receipt. If necessary, this period can be extended by two months, in view of the complexity and the number of requests. In this case, you will be informed of this extension and its reasons within one month of receipt of the request.
No payment will be required for the exercise of your rights except in case of manifestly unfounded or excessive demand. In this case, the Legrand Group further reserves the right to not respond to your request.
If you are not satisfied with the manner in which your request was processed, we invite you contact us at the following telephone number: 0 825 36 03 60. In the event you remain dissatisfied with our response, we remind you that you have the right to file a complaint with the French data protection authority, Commission Informatique et Libertés (CNIL): https://www.cnil.fr/ or your local supervisory authority.

CONDITIONS OF THE DATA PROCESSING 

The data processing is accomplished manually and/or through IT instruments with the sole purpose of achieving the indicated objectives in order to ensure the data confidentiality and security.

TRANSMISSION OF DATA TO THIRD PARTIES

LEGRAND do not transfer data to third parties within or outside of the European Union.

DATA SECURITY

LEGRAND has implemented adequate physical, electronic and administrative protection measures which comply with regulations in order to protect your personal data. Though, LEGRAND wishes to draw the users' attention to potential risks in terms of data confidentiality linked to the Internet use. It is the responsibility of the users to set up or ensure the use of a personal secured computer network, as well as to ensure a correct technical configuration of the connection box connected to your Internet Service Provider and of others devices such as radio access equipment (WIFI, 4G…).

COOKIES

When accessing our website, cookies are stored on your device (computer, cellphone, tablet computer), subject to the choice you have made and which you can change at any time by managing your settings (see “Accept or reject cookies”).
Placed on your terminal when you visit a website, a cookie is a small text file containing information about your browsing (pages views, date and time of the consultation…), whose main purpose is to enhance your visit and allow you to receive targeted services.

Type of cookies

Accept or reject cookies

You can set your browser to store cookies in your terminal or reject them, either routinely, depending on where they originate from, or to inform you each time a cookie is stored in your terminal, so you can decide whether to accept or reject them.

However, deleting all cookies used by the browser, including those used by other websites, may lead to some settings or information being altered or lost, making it difficult to browse the website.

Every browser is configured differently. You need to follow the instructions in your browser's editor as listed below (links available at the date of updating this page):

- If you are using Internet Explorer: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies

- If you are using Safari: http://support.apple.com/kb/PH11913

- If you are using Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

- If you are using Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

- If you are using Opera: http://help.opera.com/Windows/10.20/en/cookies.html

- If you are using different terminals, make sure you configure the browser on each of them in accordance with your preferences.

If you don't wish to change the cookie settings, simply carry on using the website.

For more information about cookies and their impact, please visit the "Vos traces" (Your traces) section of the CNIL website (the French personal data protection authority): http://www.cnil.fr/vos-libertes/vos-traces/les-cookies/.

UNDER SIXTEEN

The minors aren’t the intended audience of the website. Access to the Application is though not reserved to the adults since the contents of the website are not prohibited for the minors under 16. The website does not knowingly collect or use any personal information from children under 16. If information is collected concerning a minor, the minor’s legal representative has the possibility to contact the Service Relations Pro of LEGRAND in order to rectify, modify or delete this information (cf section “Rights of the users”).

MODIFICATION OF THIS DOCUMENT

This document may be modified at any time without prior notice. We invite you to consult it regularly.