To protect the health of users of electrical equipment and to guarantee their safety, Legrand is committed to marketing quality products that comply with the electrical and digital standards in force. The Group is constantly working to improve quality and is actively combating counterfeiting. Data security is also a major requirement for the Group.
As a responsible manufacturer, Legrand is intent on protecting the health and safety of electrical equipment users. That is why Legrand takes care to put quality products on the market, and actively combats counterfeiting. It is also committed to ensuring the security of data. Sustainable solutions are also innovative solutions. Innovation is the Group's growth engine and is stimulated through partnerships in particular. Innovation also enables us to respond to major social trends, such as the ageing population and energy poverty.
LEGRAND'S COMMITMENT: TO PROTECT THE HEALTH AND SAFETY OF USERS
Goal for 2021
100% of turnover covered by a product risk quality policy
Copytracer: protecting the user
As part of its fight against counterfeiting, Legrand has deployed a mechanism called Legrand Copytracer. This is a unique registration number used to trace the product. It guarantees the user the quality of its manufacture. It is stored in a database and can be looked up via a website. The user can input his Copytracer number at any time to find out whether or not it matches the product concerned. This means that any counterfeit products can be identified. Legrand also co-operates actively with Customs, judicial authorities, or governments, according to the country. The Group relies on a network of local informants and the experienced eye of its sales personnel.
To secure data
Protecting the user also means securing their personal data. As this is a major issue with connected objects, Legrand is making every effort to reduce the risks of these solutions being used fraudulently. The Legrand Cloud also meets high security standards. Security audits and penetration tests are regularly carried out. The Group is also taking part in the discussions led by Acsel (the digital economy association: the French hub for the digital transformation). Further guarantees will beprovided by ISO 27001 certification for the Legrand Cloud, which is ongoing.
Our responsibility is to stimulate innovation through partnerships
Innovation is at the heart of Legrand's development. To stimulate it, Legrand works with very diverse partners. These can be technological partnerships, focused on innovation, or strategic ones, for access to new markets and to favour the creation of new services for users.
Goal for 2021
30 new innovation partnerships
Focus on technological and strategic parnerships
The partnerships formed by Legrand have targeted partners with very diverse profiles: large groups, universities, research centres, electronics giants, IoT* platforms and innovative start-ups, who share the aim of putting users at the heart of the smart home and smart building. These partnerships are both technological (i.e. focused on innovation and the development or co-development of new high added-value applications) and strategic for access to markets, co-marketing, examples of usage and to encourage the emergence of new services for users, whether they be professionals or individual consumers.
LEGRAND'S COMMITMENT: TO MEET THE SOCIAL CHALLENGES FACING US
Improved quality of life in one's own home, for longer
The ageing population represents new challenges in terms of fitting out buildings. As a global specialist in electrical and digital building infrastructure, Legrand designs residential assisted living systems so that people can have a better life in their own home for longer. These solutions stem from the targeted innovation and acquisition policy implemented by the Group.
Key figure
By 2050, the number of people over the age of 80 in the world should more than triple compared to 2015
Source : UN
Frugal innovation: Getting down to basics
Frugal innovation consists of re-designing Legrand's products and solutions by focusing on the basics. The idea is to find solutions that give as many people as possible access to quality and secure electrical systems for homes.
Key figures
1.2 billion people in the world live on an income of $1,25 per day or less
Source : UN
8 million people are affected by energy poverty in France
(Source : INSEE)
Energy expenditure for homes accounts for 6% to 10% of household spending
Source : Commissariat général au développement durable (General commission for sustainable development)